Kaltura: Enabling 3rd Party Cookies

What is a cookie anyway?

Video Tutorial

MEDIA SPACE (KALTURA) BROWSER ISSUES? Did you receive a message like this? ... It seems your browser is blocking 3rd session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies.

Click a browser link below to learn how to update your settings to enable 3rd party cookies.

Please select your browser.

Google Chrome

Firefox

Microsoft Edge

Safari for Mac (iOS)

Safari for iPhone (iOS)

Android

Google Chrome 

  1. Go to the top of your web browser and look toward the right hand-side for the three dots. Click on the three dots. (They are small and not really noticeable!)

  1. A new window will open. Click on Settings.  

  1. A new window will open. Scroll to Privacy and security.
  1.  Look for “Cookies and other site data” click on the grey arrow to the right.

  1. This will open a new window. Go to General Settings and select “Allow all Cookies”.

Firefox

  1. Open Preferences from the Firefox menu.

  1. This will open a new window. Look for the gear icon General and click below on Privacy & Security.

  1. Select Standard.

Microsoft Edge

  1. Go to the top of your web browser and look toward the right hand-side for the three dots. Click on the three dots. (They are small and not really noticeable!)

  1. A new window will open. Scroll down and click on Settings (look for the gear icon).

  1. Click on Privacy, search and services.

  1. Select Balanced.

  1.  Click on Add a site 
  1. The add a site window will appear.  Type: https://nyit.instructure.com
  2. Click  Add

Safari for MAC (iOS)

  1. Open System Preferences from the Safari menu.

  1. Under General, go to Privacy (look for the hand icon).

  1. Make sure Prevent cross-site tracking and  Block all cookies are both unchecked.

Safari for iPhone (iOS)

  1. Return to the home screen. Find the Settings icon.
  2. Scroll down and on tap the Safari logo.

  1. A new window will open. Scroll down to Privacy & Security. Make sure Prevent Cross-Site Tracking  and Block All Cookies are off/unchecked.  (Toggle to the left - when off the buttons will change from green to white).

  1. Please note! You will need to restart Safari before these settings take full effect.

Android 

  1. In Chrome, click on the three dots on the top right.

  1. This will open Settings.  
  1. Click on Site settings - below Privacy and Advanced.

  1.  Select Cookies.

  1. Select Allow cookies. Sites will work normally.

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Works Cited: 

How Stuff Works. What is an Internet cookie? Retrieved from https://computer.howstuffworks.com/internet/basics/question82.htm

Image: Chocolate Chip Cookie.. Creative Commons.


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