Wells Cathedral School Enterprises
Swimming information and
terms & conditions

By signing up to a swimming course with Wells Cathedral School Enterprises you agree to the Terms and Conditions laid out below.

General measures that apply to all swimming

Please make sure you read the explanations of the rules for lane swimming, 1:2:1 lessons and public swimming as well as the general measures.

Cancellation policy

We do not provide refunds unless the swimming sessions are cancelled by Wells Cathedral School Enterprises, in which case you will receive a full refund.

Valuables

Wells Cathedral School Enterprises will not accept liability for the loss of or damage to any personal effects incurred while you are on our premises. We recommend that you do not bring valuables onto the site.

Lesson Attendance policy

Swimmers, parents, guardians, siblings or all other associates must observe Wells Cathedral School Enterprises’ entry and venue rules.
Teaching staff and lifeguards shall retain the right to refuse admission.
It is imperative that swimmers are on poolside no more than 5 minutes before the commencement of each lesson and should be collected from the pool no more than 5 minutes after the lesson has ended.
No child will be released until they are collected by an appointed responsible adult. The responsible adult must remain on the venue premises for the duration of the lesson.
No refund or “catch-up lesson” will be offered where a child fails to attend or is refused permission to attend any sessions, unless by prior agreement.

Wells Cathedral School Enterprises teaching staff

All our teachers are qualified Swim England (or equivalent) teachers. Our lifeguards are fully qualified and attend regular training as stipulated by the Royal Life Saving Society UK (RLSS UK).

Behaviour policy

In the event of a swimmer, parent, guardian, sibling or other associate refusing to obey an instruction from a member of staff; behaving in an unruly manner (either verbally or physically) towards a member of staff or any other person; suspected of being under the influence of drugs/alcohol; causing damage to pool premises or any of the furniture fixtures or equipment in those premises, the swimmer shall not be permitted to continue in the pool. Wells Cathedral School Enterprises shall then have the right to terminate the contract without further notice and without being required to offer any credit or refund to the swimmer and the swimmer shall not be accepted for any future course organised by Wells Cathedral School Enterprises.

Health policy

Wells Cathedral School Enterprises cannot accept responsibility for the medical condition or other needs of any swimmer unless a full disclosure of the condition or individual need has been made on registration. It is your responsibility or (in the case of a child swimmer) the responsibility of the parent or guardian of the swimmer to inform staff if a medical condition or need changes during any swimming sessions.

Poolside rules and regulations

Swimwear must be suitable and appropriate.
Toilets are available for swimmers to use on the poolside.
No person should enter the pool area without a member of Wells Cathedral School Enterprises staff being present.
There must be no food or drink consumed within the pool area. No glass should be taken into the pool area.
No running; no bombing and no diving (diving blocks are not to be used); no shouting; no spitting; no pushing.
Wells Cathedral School Enterprises observes a strict no smoking policy anywhere on site.
No outdoor shoes are to be worn on the poolside.
There must be no recording, filming or photographic equipment including mobile phones with camera facilities used on site, unless by prior arrangement.

Location

See the map below; please note that the only access to our pool is via College Road.

Parking
There is no parking available anywhere on site. Off-site parking is available in the city’s public car parks, all within a 15-minute walk of the pool:
        Union Street (off Chamberlain Street) BA5 2PU
        South Street (BA5 1SL)
        Princes Road (BA5 1TE)
        Tucker Street (off West Street) BA5 1TF
        Waitrose (BA5 2PJ)

Children

Children under the age of 8 or any swimmer under the age of 16 years who cannot swim more than 25m unaided must be accompanied in the water by a competent adult aged 16 or over.

Children aged 4-7 years: one adult per 2 children

Under 4s 1:1 adult per child

1:2:1 Swimming Lessons

The general measures will apply as well as the below measures:

Course fees are for a block of five 1:2:1 swimming lessons and will run from Monday to Friday between 09.00-11.00 each week.
Lessons will be 25 minutes long
All sessions must be booked and paid for in advance of the start of the course. Swimmers will not be allowed to participate in any swimming lessons until the fees are paid in full.
If you have any queries, please call Wells Cathedral School Enterprises on 01749 834483.

Public Swimming